We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.We currently ship to the US, UK, Canada, and select countries worldwide. You will receive your order in 10-25 business days from the date that it is placed by Standard shipping method.If you hope to get your package faster, you can choose the Express shipping method （5-10 business days）when you checkout.
PS:Currently in the busy season of transportation, the courier company may have a delay of 5-10 days.
Verification - Processing - Shipping - Delivery
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It normally takes 3-7 business days for us to process your order.（This time is not included in transit time） Please note that this does not include holidays and weekends.
Handmade products need one or two weeks production time.Some of the items are shipped directly from our vendors. If you've ordered multiple items from different vendors, they may arrive separately.
You will receive an update with tracking information when your item ships.You can click on the link to view the shipping status.There is also a link Tracking Order at the footer of our website page.
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*All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare Occasions custom agents may delay delivery of some packages.
By placing an order with Linen big sale store, you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to Linen big sale store. This also applies to any shipments that are refused by you at delivery.